Change to UPS a bad idea
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April 9, 2021 at 7:53 pm #185190invisible officerParticipant
At last my book arrived. Sent by Warlord 21st January, delivery 7th April. Inside Western Europe, normally 1 week DHL transport time. Not opened by customs and no sign of custom treatment at all. (Normally a green sticker with note)
So UPS had the packet all the weeks in a depot. I got many notes with intended delivery dates but until last week no change of location, some apes hitting ………..
All my friends shaked heads on hearing UPS. Here UPS has a very bad reputation. In all tests it ranks last of the big carriers.
The new minimum p/p system is not making me happy but with a delivery time like that I will not order anything in the next time. If I see something in my local shop I will buy, but not by mail order.
April 10, 2021 at 4:09 am #185191SteveTParticipantI agree 100%. My current order has been sitting in the UPS depot for almost 2 weeks. I am not blaming Warlord at all, who always do their best to get stuff out , as they are overworked. When I learned my latest order was using UPS my heart sank – their reputation as an international joke precedes them. And this, my first experience of them, will be my last.
I cannot consider ordering any more from Warlord whilst they use this courier. Hope they change couriers. I will of course support them when I get back to the UK.
I instructed Warlord to cancel the order, a big one, and get a refund, as there is no excuse for UPS keeping the box in their own depot for 2 weeks. Not for the price I paid for their “service”.
I ordered stuff mid-pandemic from Warlord and they, using their previous courier, still got stuff out there, which was excellent! So I know the reason is purely UPS, not Warlord, or customs or anyone else. Absolute clowns.
May 6, 2021 at 6:29 am #185404SteveTParticipantSeems we are not the only two to notice the declines of the delivery service. UPS…why oh why. :p
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