Reply To: Customer Service

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John Mathews

Ive only had positive experiences with warlord customer service. Bought a preorder during a sale week when you get a free model with £xxx purchase, since the order was held because of the pre order, the free model did not get packed with it. I called (I’m in the mid-west of the United States, so long distance and time zone adjustments) and got ahold of the rep who sent it out to me same day.

Also my starter box of Test of Honour was missing pieces out of the card stock templates. They weren’t in the box at all, so I had 1.5 of the 2 sheets of templates. They sent a new full sheet to me.

WRitting this as my order of C3starter army and C3M4 were dropped on my porch by the mail lady. Excellent timing.