Missing/ damaged pieces in boxed sets

[King Tiger]

well for all that brittleness at least it isn't GW's finecast

[Invisible officer]

The blacking and rotting away of the miniatures is not often caused by lead but by tin. Silver white tin can change into the grey alpha tin one. (Its no corrosion) Normally it starts at slags in the cast. In pure tin that change is rare but some alloys tend to increase that process. Antimon prevent that change. But it is brittle.

A simple way of prevention is to keep the miniatures warm, the process on pure tin starts only below 13,2° C.

This tin pest is found in many church organs, the pipes slowly rotting away in winter.

[Sturmgrenadier]

Thank you all so much for your replies. I will email warlords and ask if they can help with my missing mortar and broken barrels.
Im just getting into 28mm after coming from FOW 15mm which I found to be very unfulfilling, so I am hoping operation Squad and the bigger minis will be more fun! Nothing like painting hundreds of 15mm guys, tanks, and artillery then building a 4' x 4' scale model battlefield of Deadman's corner in Normandy to discover the rules your playing with stink. To quote my gaming buddy "That's it? This isn't fun!"

Sturm.

[Paul @ Warlord Games]

Evening gents,

Can I ask anyone with an issue regarding our products to drop me a line to paul.sawyer@warlordgames.com please. We will do our level best to not only sort your problem out but also investigate and fix and underlying issue, should there be one.

Thanks for raising this concern. We take quality of our products very seriously but aren't so naive to think we aren't occasionally going to run into this kind of thing.

[Big Al]

For my two penn'rth, I bought two boxes of Roman Auxilliary Cavalry with spears. Some of those spears were bent and they straightened without any breakages. I always cut away the support pegs on the raised legs of horses and have not had any breakages here either. I am not trying to excuse or refute anything any of you have said about bayonets or anything, but feel that the information will help Warlord to get to the bottom of the problem. I assume that the metal used for all the metal figures is the same.

[pbeccas]

My Jap Jungle Squad have cast up good but 4 of them have a real standout bronzy/browning sort of discolouring about them. Never seen that before. No idea what it is. Any suggestions from my learned miniatures friends?

[grant]

Some of mine do that too - almost like they got toasty in the mold!

[Big Al]

I am not sure but I think that is flux that gets seperated because of heat. It happens when you use solder on electronic equipment. It can be a sign that your soldering iron is a bit too hot, which is why you should have a damp sponge at hand, to wipe the tip on. The flux is a flow enhancer. I might be wrong where figure casting is concerned, though.

[Invisible officer]

I saw that partly discolouring today at some of the new Roman sentries. You see that on alloys, caused by a high temperature reaction of the different parts of the alloy.
Not important if you paint the miniature, it causes no problems.

[Centurio Marcus T]

I have noticed the bronzed type finish on some of the Jap Jungle squad aswell but that in it self isnt a problem as this doesnt effect the model at all and i always wash my minis in soapy water before painting to remove any residue.Thanks Paul for getting involved here thats great to see